FAQ's

What is a Run Challenge?

A running (or walking, hiking, biking, etc) challenge is where you and/or your team commits to completing a certain amount of miles in a certain amount of time. Every challenge is different and has different rules. Participants in these challenges earn awesome medals and unique running gear, which is shipped to your home at no charge!

 

How does a Run Challenge work?

Once you find a challenge that suits you or your team, you'll register individually through RunSignUp. After you register, you'll automatically have an account with RunSignUp, where you'll log all of your miles and time. Once you begin the challenge, you can log your miles and time daily, weekly or how often you choose. You can also use any fitness tracking app or device you prefer. RunSignUp will provide a leaderboard, so you can see where you are in comparison to all the other challengers. A typical challenge has over 1,000 participants!

 

Upon completion of the challenge, we will mail you the finisher’s medal and running gear to your home at no charge. Additional shipping fees apply to international participants.

 

Can I walk? 

Of course! All challenges can be completed by running, jogging, walking, crawling, or skipping! 

 

How can I track my distance & time my race? 

The most accurate way to do this is by using a Running GPS app or fitness device like a Garmin watch, but there are also several free smartphone apps available for iPhones and Android devices that you may be interested in.  If you're not tech-savvy and just want to time it yourself by a regular watch, that's fine, too. 

We'll have a link where you can log your mileage and you'll see the progress of the other runners, too!

 

How do I submit my results? 

To log miles, please go to www.RunSignUp.com, log in with your email and password, then click on "Submit Virtual Results".

Having trouble? Please email info@runsignup.com

 

When do I receive my challenge package? 

Challenge packages with your Finisher's Medal & Goods are shipped out towards the end of the challenge. Each challenge has a different shipping date, but all the packages for each challenge are shipped together at one time.

Is shipping included? International shipping? 

Yes, shipping is included for all DOMESTIC destinations. If you live internationally, there is an additional shipping fee, depending on where you live. Please email info@virtualrunseries.com to find out the exact cost.

 

How big are the medals? 

All of our medals are at least 4″ in diameter and come with full color sublimated ribbons. Unless otherwise noted, all distances in the virtual races will receive the same medal. Some medals are metal and some are wood! They are all unique, gorgeous and well earned!

 

Do you offer Group Discounts?

Yes, please email info@virtualrunseries.com

Any unanswered questions? Please email info@virtualrunseries.com and we'll respond typically within 2 hours.

CONTACT

Our Address:

105 12th St. SE, Unit 948

Bandon, Oregon 97411

Phone:

760-585-6631

Join our mailing list for updates & discounts

 

RUN Life is an LLC based in Bandon, Oregon and promotes and organizes virtual runs and challenges. 

  • Facebook
  • Instagram